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Returns and Refunds Policy

1. Returns and Refunds Policy

Consumable products

At Carraro Coffee, giving you consistent quality is one of our top priorities. For this reason, we do not accept returns nor give refunds, as we can not guarantee that products have not been tampered with after leaving our possession—which holds true for all consumable items, even if they are still sealed. This way, we can assure you that every product you receive will be in pristine and unused condition.

2. Shipping & Packing Costs

Carraro Coffee uses a network of courier services depending on the nature of the goods being transported. As you check out, please view the different shipping options and ensure that the correct option is selected for your region.

3. Further Queries

For more information regarding our return policies or to arrange a return on non-consumbale items, contact us using the email address listed below:
Email your request to: info@carrarocoffee.co.za

Address:
85 2nd Ave, Newton Park,
Port Elizabeth, 6055